Privacy policy

Privacy Policy for NY State of Mind®

At NY State of Mind®, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

We collect the following types of personal information when you visit or shop on https://nystateofmindco.com:

  1. Personal Identification Information:

    • Name

    • Email address

    • Shipping and billing address

    • Phone number

    • Payment details (processed through secure third-party payment gateways)

  2. Non-Personal Identification Information:

    • IP address

    • Browser type and version

    • Device information

    • Referring URLs

    • Time and date of visits

How We Use Your Information

We use the information we collect in the following ways:

  1. Order Fulfillment: To process and ship your orders, provide customer service, and manage your account.

  2. Communication: To send you order confirmations, shipping updates, and respond to your inquiries or support requests.

  3. Marketing: With your consent, we may send promotional emails and newsletters. You can opt-out of these communications at any time.

  4. Site Improvement: To improve our website, personalize your shopping experience, and enhance our products and services.

  5. Payment Processing: To securely process payments through trusted third-party payment processors (e.g., Stripe, PayPal).

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal data:

  • Encryption: All sensitive/credit information you provide is encrypted via SSL (Secure Socket Layer) technology and transmitted securely to payment processors.

  • Access Control: Only authorized employees have access to your information, and they are required to maintain confidentiality.

Third-Party Services

We may use third-party service providers to assist us in operating our business and website, such as payment processors, shipping companies, and marketing platforms. These third parties are only provided with the information necessary to perform their functions and are not allowed to use it for other purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website:

  • Cookies help us analyze web traffic and store your preferences and order history.

  • You can choose to disable cookies through your browser settings. However, this may affect your ability to use certain features of the website.

  • We also use Google Analytics to track and analyze website traffic, helping us understand customer behavior and improve our offerings.

Your Rights and Choices

You have the following rights regarding your personal data:

  1. Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting us directly.

  2. Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of any email or contacting us.

  3. Data Deletion: You can request the deletion of your personal data, subject to applicable legal exceptions (e.g., orders already placed or shipping fulfillment).

  4. Request for Information: You can request a copy of the personal data we have about you by contacting us.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, such as processing transactions and maintaining our records. When no longer required, we securely delete your personal data.

Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the "Last updated" date will be revised accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you'd like to exercise your rights regarding your personal data, please contact us:

  • Email: info@nystateofmindco.com

  • Phone: 917-593-5763

  • Mailing Address: 55 Parade Place, F4, Brooklyn, New york, 11226, United state